All booking fee, or cancellation of a Lease Agreement after the Lease Agreement has been signed. StudentHousingEU is a service that connects study abroad students with verified housing options. The contract a tenant signs is with both StudentHousingEU and the landlord of the apartment. Therefore, we cannot allow cancellations after payments and contracts have been processed.
If you believe you have an extenuating circumstance, please email us at sales@studenthousingeu.com.